If we want to improve healthcare, we first need to know how we are doing. Which type of intervention leads to the best results? What are others with better outcomes doing differently? How much do outcomes vary between providers? What is the effect of a new drug? In other words: How can we get the best clinical results for consumers?
We provide a benchmarking system that shows the performance of healthcare institutes compared to (anonymous) others in a region, country or internationally. It is designed to support quick improvement cycles, to realise maximum improvement potential. We currently do this for over 25 medical conditions and counting.
The Dutch healthcare system has been ranked No. 1 in Europe since 2012, according to the Euro Health Consumer Index. In the Netherlands, we have established ourselves as a leading infrastructure for benchmarking quality of care for improvement and transparency purposes. This has already lead to concrete results, such as:
We are an ICHOM and DICA partner. We use standard sets, but also support the development of new registries and can include add-on modules to existing ones. Our users typically measure outcome- and process indicators such as mortality, complications, re-interventions, volume, accessibility, involved professional disciplines, information supply, door-to-intervention times, waiting times, etc.
Our solutions encourage improvements, facilitate governance of healthcare systems, and supports efficacy studies of new medicine and snapshot studies of new intervention methods.
We believe that sustainable improvement is only possible when all stakeholders trust the results. Our solutions have advanced data quality assurance, established with assistance of medical expertise. We work with statisticians, epidemiologists and medical experts to advice on analytical methods, including risk adjustment and corrections for error. This ensures that discussions are about the outcomes, instead of about data calculations. Data management is executed by MRDM, an authority in privacy & security compliance.
To minimise data entry burden, we collect data from primary sources as much as possible. These include EMRs/EHRs, pathological systems, radio therapeutic centres and ophthalmology systems.